Are you passionate about wellness, community, and delivering exceptional customer experiences? If you’re searching for a fulfilling Factory Worker job in Hong Kong, lululemon is hiring driven and community-minded individuals who love to engage with people and inspire healthy, mindful living. As a lululemon Educator, you’ll be at the heart of our mission—supporting guests through high-performance apparel, expert product knowledge, and a welcoming store experience that promotes movement, growth, and connection.
About lululemon – A Brand that Moves with Purpose
lululemon is a global leader in technical performance apparel designed for yoga, running, training, and active lifestyles. Founded in 1998 in Vancouver, Canada, the brand has become synonymous with innovation in fabrics and fit. From sweat-wicking leggings to smart athleisure wear, every lululemon product is created with purpose and intention. Beyond the product, lululemon is a movement—supporting individuals to be well, live fully, and make a difference in their communities. With a strong emphasis on diversity, inclusion, and well-being, lululemon offers a workplace culture that champions personal growth and team success.
Our Commitment to Community and People
lululemon’s core strength lies in its people and the authentic connections we make through our stores and events. We are committed to building a thriving future through community leadership, equity, and inclusion. Whether it’s organizing a local run club or celebrating International Yoga Day, our stores are hubs for transformation and connection. We don’t just sell clothes—we create experiences that inspire wellness, mindfulness, and unity.
Job Summary – What You’ll Do as a lululemon Educator
As a lululemon Educator, your primary responsibility is to create a world-class guest experience. You will welcome customers (our “guests”) into our stores, educate them on our products, and authentically represent the lululemon community and culture. From fit recommendations to technical fabric explanations, you’ll be the guest’s guide to finding what supports their movement and well-being.
Key Responsibilities – Making Every Moment Count
Guest Experience
- Provide a warm and welcoming in-store experience that values guests’ time
- Understand guests’ unique needs and suggest effective solutions or products
- Explain product features and benefits with confidence and enthusiasm
- Ensure smooth guest transactions and returns using in-store technology
- Promote and participate in local community events and initiatives
- Collaborate with leadership to resolve guest feedback or concerns
Working With Others
- Create a respectful, inclusive team environment for guests and teammates
- Build positive relationships with all store team members
- Support team goals and overall store operations
Store Operations
- Re-stock and organize merchandise according to visual standards
- Maintain the luxury look and feel of the store through regular cleaning
- Follow safety policies to keep the work environment secure and efficient
- Accurately use store technology tools to support daily tasks
Qualifications & Personal Attributes
To thrive in this role, we’re looking for someone who is:
- Energetic, positive, and passionate about health and wellness
- Naturally engaging and comfortable speaking with customers
- Self-aware, accountable, and a great team player
- Honest, inclusive, and respectful of all perspectives
- Eager to learn and grow with the brand
Minimum Requirements:
- Legally eligible to work in Hong Kong
- Willingness to work flexible hours and rotating shifts
- Comfortable moving through the store for extended periods
- Able to work independently and collaboratively
Nice to Have:
- High school diploma or equivalent
- Retail or customer service experience (preferred, not required)
Work Culture & Store Environment
At lululemon, you’re not just working in a store—you’re part of a global community. Each day brings new opportunities to share inspiration, help someone reach a goal, and make meaningful connections. The store environment is vibrant, high-energy, and built on shared values of teamwork, trust, and personal growth. From curated playlists to daily team huddles, we aim to create a workplace that’s fun, supportive, and motivating.
Salary, Benefits & Perks
Working at lululemon goes beyond the paycheck. We invest in our people with holistic support including:
- Competitive base pay
- Team-based bonus program
- Generous employee discounts on all products
- Paid time off and wellness days
- Subsidized fitness and yoga classes
- Parenthood top-up program
- Personal and professional development opportunities
Note: Perks and benefits may vary by location and employment type and are subject to change.
Training & Growth Opportunities
lululemon believes in unlocking potential. From your first day as an Educator, you’ll receive training on:
- Product knowledge and fabric technology
- Guest experience standards
- Retail operations and technology
- Leadership pathways and personal development plans
Many Educators go on to become Key Leaders, Assistant Managers, or Store Managers, and even progress into roles at our regional and global headquarters.
Job Type & Contract Information
- Job Title: Educator
- Job Type: Full-time or Part-time (Flexible schedules available)
- Location: lululemon Store – Hong Kong
- Category: Retail & Customer Experience
How to Apply
If you’re ready to inspire others, love working in a fast-paced retail environment, and want to be part of a community that supports wellness and personal growth, apply today via Indeed.com or visit lululemon’s careers page.
Why Join lululemon in Hong Kong?
Working at lululemon means you’ll be part of something bigger than a brand—you’ll be part of a lifestyle and a movement. You’ll help guests feel empowered and supported through meaningful experiences and quality apparel. lululemon provides a workplace where fun, passion, inclusivity, and wellness all come together. Whether you’re helping someone find their perfect pair of leggings or organizing a local yoga event, every day offers a chance to make a difference.
Frequently Asked Questions (FAQs)
Q1: Do I need prior retail experience to apply?
No, but customer service experience is a plus. Training is provided.
Q2: Is this a part-time or full-time position?
Both options are available depending on store needs and your availability.
Q3: Are there opportunities to grow into leadership roles?
Yes, lululemon offers structured development paths for all team members.
Q4: What is the dress code?
lululemon encourages you to wear the brand’s products in-store and offers an employee discount.
Q5: Will I receive training?
Absolutely—comprehensive training on product, customer experience, and brand values is provided.
Q6: Is the team diverse and inclusive?
Yes, lululemon promotes inclusion, diversity, and equity at all levels.
Q7: What’s the team environment like?
Energetic, positive, supportive, and community-oriented.
Q8: Do I need to know yoga or fitness to work here?
Not necessarily, but having a passion for movement and wellness is a big plus.