Are you looking for a rewarding Housekeeping Manager job at InterContinental Hotels Group? This is a great opportunity to join one of the world’s leading hotel brands. As a Housekeeping Manager, you’ll be responsible for maintaining high cleanliness standards, managing teams, and ensuring guest satisfaction. IHG hotels are known for luxury, comfort, and top-tier service, making this role ideal for experienced professionals in hospitality. Whether you are already working in the industry or seeking to grow your career internationally, this position offers stability, benefits, and room for advancement. The role is available in major cities across the Middle East, with legal contracts, visa support, and excellent working conditions. Start your journey toward leadership in one of the world’s most respected hotel chains.
About the Company
InterContinental Hotels Group (IHG) is one of the world’s largest and most trusted hospitality companies. With over 6,000 hotels in more than 100 countries, IHG operates well-known brands like InterContinental®, Holiday Inn®, Crowne Plaza®, voco™, and Hotel Indigo®. The company is committed to delivering True Hospitality for Good, which means creating exceptional guest experiences while supporting communities, employees, and the environment. IHG properties offer a blend of luxury, comfort, and innovation, tailored to meet the needs of both leisure and business travelers. The company is recognized globally for quality service, world-class training programs, and sustainable operations that benefit both guests and staff.
IHG’s core values include respect, integrity, teamwork, and excellence. These values are at the heart of every hotel, ensuring a safe, inclusive, and positive work environment for team members. As a Housekeeping Manager at IHG, you become part of a global family that values talent, promotes diversity, and supports career growth at every stage. IHG focuses on employee well-being by providing clear career paths, legal job contracts, and excellent workplace benefits. With a strong presence in the Middle East, including the UAE, Saudi Arabia, and Qatar, IHG offers exciting opportunities for hospitality professionals looking for long-term, meaningful employment.
Job Summary
The Housekeeping Manager at InterContinental Hotels Group plays a central role in ensuring the highest levels of cleanliness, hygiene, and guest satisfaction across the property. This role requires a skilled leader who can manage and motivate housekeeping staff, coordinate daily operations, and ensure every room and public area reflects the brand’s global standards. The manager oversees schedules, checks inventory, manages laundry operations, and ensures compliance with health and safety regulations. Close attention to detail, strong organizational abilities, and excellent communication skills are key to succeeding in this role. The Housekeeping Manager works closely with front office, engineering, and guest relations teams to ensure seamless guest experiences.
This job is ideal for hospitality professionals who have worked in supervisory housekeeping roles in hotels or resorts. It offers the opportunity to work in a structured, well-respected environment with clear operational procedures. As part of IHG, you’ll not only maintain the brand’s world-class standards but also bring warmth and comfort to each guest’s stay. You will lead a team of cleaners, room attendants, and supervisors while managing training, performance reviews, and department meetings. The position comes with a stable contract, legal work benefits, and a supportive corporate culture that encourages employee development and growth. This is your chance to step into a leadership role with a global hotel chain that values people and professionalism.
Key Responsibilities
- Supervise and coordinate the daily operations of the housekeeping department.
- Ensure all guest rooms, public areas, and back-of-house spaces meet IHG cleanliness standards.
- Train, schedule, and evaluate housekeeping staff to maintain productivity and quality service.
- Inspect guest rooms and public areas regularly to identify maintenance and cleanliness issues.
- Maintain housekeeping inventories and order supplies as needed while controlling costs.
- Collaborate with the front office to prioritize room cleaning based on occupancy and guest needs.
- Monitor laundry operations to ensure efficiency and cleanliness of linens and uniforms.
- Enforce hotel safety, hygiene, and sanitation policies as per brand and local regulations.
- Handle guest complaints professionally and ensure timely resolution to maintain satisfaction.
- Prepare daily reports on room status, staffing, and departmental performance for management.
Required Qualifications and Skills
To qualify for the Housekeeping Manager position at InterContinental Hotels Group, candidates should have a minimum of 3 to 5 years of supervisory experience in the housekeeping department of a 4-star or 5-star hotel. A diploma or degree in hospitality management or a related field is preferred, though not always required if the candidate has strong practical experience. The ideal applicant should have excellent leadership skills, the ability to manage large teams, and strong attention to detail. Good communication in English is essential, and knowledge of Arabic or other languages is a plus. Candidates must be familiar with hotel cleaning standards, health and safety guidelines, and property management systems. Time management, flexibility, and a proactive approach to solving problems are key traits for this role. The candidate should also be physically fit and willing to work shifts, weekends, and holidays as needed.
Work Environment & Culture
At InterContinental Hotels Group, the work environment is built on professionalism, teamwork, and mutual respect. The company fosters an inclusive culture where employees from diverse backgrounds are welcomed and supported. Housekeeping Managers work in clean, well-organized hotel environments where safety, hygiene, and employee comfort are top priorities. Team members receive guidance from experienced leaders and are encouraged to share ideas and take initiative. The company values hard work and rewards dedication with recognition programs, internal promotions, and ongoing support. IHG promotes a culture of open communication, continuous learning, and strong collaboration across departments. Employees are treated fairly and enjoy a workplace where policies are transparent, and career development is taken seriously. Working at IHG means being part of a global family that genuinely cares about its people, guests, and communities.
Salary & Benefits
Housekeeping Managers at InterContinental Hotels Group receive a competitive monthly salary that reflects their experience and role within the hotel. In addition to the base salary, employees are provided with a full benefits package that includes free accommodation or a housing allowance, meals during duty hours, and transportation to and from work. Health insurance is offered as per local labor laws, covering medical treatment and emergency care. IHG also provides an annual paid vacation, end-of-service benefits, and performance-based bonuses. Staff enjoy discounts on hotel stays worldwide through the IHG employee benefits program, which is a major perk for those who love to travel. Visa sponsorship and full legal employment contracts are also include, ensuring peace of mind and job security. These benefits make IHG one of the top employers in the hospitality industry globally.
Training & Growth Opportunities
InterContinental Hotels Group places a strong focus on employee development and long-term career growth. As a Housekeeping Manager, you will have access to IHG’s global learning platform, which includes specialized training in leadership, hotel operations, customer service, and health & safety standards. New managers are give structure onboarding programs and ongoing support from senior leaders. IHG also encourages internal promotions, giving talented employees the opportunity to move up into regional or corporate roles. Regular workshops, on-the-job coaching, and cross-departmental exposure help team members sharpen their skills and take on new challenges. Whether you are looking to grow within the same property or explore roles in other IHG hotels worldwide, the company provides a clear and achievable career path. This commitment to growth makes IHG an ideal place for motivated professionals who want to advance in the hospitality industry.
Job Type & Contract Details
The Housekeeping Manager position at InterContinental Hotels Group is a full-time role with a legally binding contract that follows all local labor laws and hospitality industry standards. This job is based in the Middle East region—commonly in the UAE, Saudi Arabia, or Qatar—depending on hotel location and hiring needs. The employment contract typically ranges from 1 to 2 years and is renewable based on performance and business requirements. Work schedules are usually 5 to 6 days per week, with rotational shifts that may include weekends and holidays. The position includes paid annual leave, official public holidays, and a notice period clause. Employees are also covere by work-related insurance and enjoy legal protection under company and government labor policies. All terms, including salary, benefits, visa sponsorship, and accommodations, are clearly state in the contract for full transparency.
How to Apply
If you are interested in the Housekeeping Manager position at InterContinental Hotels Group, prepare your updated resume highlighting your housekeeping experience, leadership skills, and hotel background. Make sure your contact information is current and your CV is easy to read. Visit the official careers portal and search for “Housekeeping Manager” roles based on your preferred location. Read the job description carefully before submitting your application. You may be aske to create a profile, upload your resume, and complete a short screening form. Ensure all details are correct before submission. Only shortlist candidates will be contacte for interviews by the HR team.
Why Join InterContinental Hotels Group
Joining InterContinental Hotels Group means becoming part of a global leader in the hospitality industry—an organization that genuinely values its employees. At IHG, you’re not just filling a role; you’re building a career. The company is known for treating its staff with respect, fairness, and transparency. Employees enjoy a positive work environment where hard work is recognized and opportunities for advancement are available to everyone. IHG offers job security, legal employment, and professional training to help you grow at every stage of your career. You’ll work alongside experienced professionals in a culture that promotes teamwork, diversity, and innovation. With properties across more than 100 countries, you also have the chance to transfer internationally and explore new roles. If you’re looking for a long-term career in a reputable global hotel brand, IHG is the right place to start or continue your journey.
FAQs – Housekeeping Manager Job at InterContinental Hotels Group
1. Do I need hotel experience to apply for this role?
Yes, candidates should have at least 3–5 years of experience in hotel housekeeping, preferably in a supervisory or managerial role.
2. Is this job open to international applicants?
Yes, international candidates are welcome to apply. IHG provides visa support for qualified applicants.
3. What is the work schedule for a Housekeeping Manager?
The role typically includes 8 to 10-hour shifts, 5 to 6 days a week. Shifts may include weekends and holidays.
4. Is accommodation provided by the company?
Yes, either free staff accommodation or a housing allowance is usually included in the benefits package.
5. Will I receive training before starting the role?
Yes, IHG provides onboarding and ongoing training through its global learning platform.
6. What are the key skills required for this position?
Leadership, attention to detail, communication, and knowledge of hotel housekeeping operations are essential.
7. What kind of contract will I receive?
You will receive a full-time employment contract that follows local labor laws and includes all legal benefits.
8. Can I grow into higher roles within the company?
Absolutely. IHG encourages internal promotions and offers career advancement through structured development programs.