If you’re looking for a fun, flexible, and rewarding role in the fast-food industry, the Customer Service Team Member job in Australia at Domino’s could be the perfect fit. Whether you want a casual gig for extra income or a stepping stone into a long-term career, Domino’s offers a high-energy, team-oriented environment with great pay, training, and career growth opportunities. No prior experience is required — just bring your enthusiasm and passion for customer service.
About Domino’s – Part 1
Domino’s is the leading pizza brand in Australia and New Zealand, known for delivering fresh, hot, and delicious pizza to customers’ doors. With hundreds of stores across the region, Domino’s has built its reputation on quality ingredients, innovative menu options, and lightning-fast service. They pride themselves on creating memorable experiences for customers while providing rewarding and supportive workplaces for their staff.
About Domino’s – Part 2
The company culture at Domino’s is centered on teamwork, opportunity, and growth. Many of their leaders started as entry-level team members, proving that dedication and performance can lead to exciting career paths. Domino’s invests in training, technology, and innovation to make both customer and employee experiences better every day. The company also offers flexible schedules, attractive benefits, and a work environment where everyone is valued.
Job Summary – Part 1
Domino’s is seeking energetic and customer-focused individuals to join their stores as Customer Service Team Members. This role involves engaging directly with customers, ensuring every interaction is a positive and memorable one. You’ll assist with product preparation, processing orders, handling payments, and keeping the store clean and organized.
Job Summary – Part 2
This is a role suited to anyone looking for flexibility, competitive pay, and the chance to be part of a well-known, respected brand. Domino’s provides all the training you need to succeed, so no prior experience is necessary. All you need is a positive attitude, a willingness to learn, and the ability to work well with others in a fast-paced environment.
Key Responsibilities
As a Customer Service Team Member at Domino’s, you will:
- Customer Service – Create memorable experiences that go beyond the transaction, making each visit special.
- Upselling Products – Suggest and promote delicious add-ons to enhance customer orders.
- Processing Payment – Handle transactions quickly and efficiently for a smooth customer experience.
- Product Preparation – Assist with making pizzas and other menu items to Domino’s high standards.
- Store Cleanliness – Maintain a tidy, organized, and hygienic store environment.
- Teamwork – Work closely with other team members to meet customer needs and store goals.
- Efficiency – Balance speed and quality to meet delivery and service targets.
- Compliance – Follow health, safety, and food handling standards at all times.
- Problem-Solving – Assist customers with inquiries or concerns in a friendly, professional way.
- Positive Representation – Uphold Domino’s brand image in every interaction.
Required Qualifications and Skills
- No prior experience required – full training provided.
- Must be a team player with a willingness to learn.
- Passion for providing excellent customer service.
- Ability to work in a fast-paced environment.
- Reliable, punctual, and professional.
Work Environment & Culture
Domino’s offers a fun, supportive, and fast-moving work atmosphere. Team members enjoy working in a collaborative environment where everyone contributes to success. Whether you’re preparing pizzas or assisting customers, you’ll be part of a team that values respect, communication, and a positive attitude.
Salary & Benefits
- Wages among the highest in the industry, including penalty rates and overtime.
- Generous in-store discounts for team members.
- Flexible shift options: Morning (from 9am), Lunch (from 11am), and Evening (from 5pm).
- Gamified training program to help you learn quickly.
- Career development opportunities – even the CEO started as a Delivery Expert!
Training & Growth Opportunities
Domino’s offers structured training programs that are both fun and effective. The company promotes from within, giving team members opportunities to progress to supervisory or managerial positions. This is a great entry point into the food and hospitality industry.
Job Type & Contract Details
- Job Type: Casual
- Locations: Across Australia & New Zealand
- Flexible scheduling to suit different lifestyles and commitments.
How to Apply
To join the Domino’s team and start your customer service journey, click below:
Apply for the Customer Service Team Member role on Domino’s Careers
Why Join Domino’s
Domino’s isn’t just about pizza — it’s about people. You’ll be part of a vibrant, supportive team where you can learn, grow, and enjoy every shift. With great pay, flexible hours, and genuine career opportunities, this is your chance to be part of something exciting.
FAQs
1. Do I need customer service experience to apply?
No, Domino’s provides full training.
2. What kind of shifts are available?
Morning, lunch, and evening shifts are available for flexibility.
3. How much will I get paid?
Domino’s offers competitive pay, penalty rates, and overtime.
4. Is there potential for career growth?
Yes, many managers and executives started as entry-level team members.
5. What are the main duties in this role?
Serving customers, preparing products, processing orders, and maintaining store cleanliness.
6. Is this role part-time or full-time?
It’s a casual role, but hours can be consistent depending on store needs
